SUNRUN JOB · ACTUAL FILES, CUSTOMER DETAILS REMOVED
What needs fixing
before you submit?
R11 reviewed 24 files from one solar + storage job. Here are two items it flagged.
BEFOREPlans, contract, permit & install photos
AFTER R11’S REVIEWPart-number mismatch + backup warning
01 / EQUIPMENT
The part numbers don’t match.
The packing slip lists 1707000-21-Y. The Powerwall label shows 1707000-21-M.
1707000-21-M
1707000-21-YWHAT TO DO
Confirm the installed part number.
Check the packing slip against the installed battery. The different suffix does not prove the wrong battery was installed.
OPEN ITEM02 / COMMISSIONING
The app shows a backup warning.
The Powerwall is running, but the screen says “Backup Switch Not Installed.”
WHAT TO DOCheck the backup warning.
Check the backup warning.
Get the completed test results.
This screenshot does not show completed solar, storage or backup tests. The warning alone does not prove the switch is physically missing.
OPEN ITEMR11 also flagged a missing install report and signed install statement in the supplied folder.